201. Data Accuracy - A Key Factor For Successful Operations: Leah Klusch, FACHCA
202. A Comprehensive, Sustainable Model of Caregiver Support: Nicole Bruno/Cooper Linton
203. Business Story - The New Core Leadership Skill: Dan Wood
301. How to Use Federal Regulations to Protect Your Revenue from MCOs: Chad Bogar, JD
302. Mentoring and the Path of the Everyday Hero: George Hunt
303. LITE Leadership In Training Experience: Laurie Loughney Handout 2
401. Find the PERSON in Person-Centered Care Plans: Vickie Burlew
402. Social Media in Long-Term Care: Privacy, Liability and Other Legal Considerations: Brian Rath, JD
403. Bundled Payment Experience in Multiple State: Ron Scharff
501. Silent No More: I'll Have It My Way | How to Turn the Advance Directive On It's Head: Hattie Bryant Handout 2
502. Using Analytics for Quality & Financial Improvement: An Adminstrator's Perspective: David Wolf, PhD, CNHA, CALA, CAS, FACHCA
503. Best Practices for Reminiscence Therapy & Life Stories: Beth Sanders