With long-term care in a ‘scary spot’ for administrator retention, leaders must target arbitrary departures

For much of the nursing home’s modern times, administrator departures have been tied to fairly specific causes: retirement, regulatory stress, burnout after carrying so much burden during the pandemic. 

But with federal data showing that administrator turnover now hovers around 100% — meaning most are leaving before they finish a year in a new role — Mark Prifogle insists many more are leaving for “arbitrary” reasons that operators need to better understand, anticipate and combat.